Animation: The weight of your feelings

Listening truly matters. And we can all become better listeners, because it is a skill that can be developed with practice and effort. 

Studies on listening have found that ‘high-quality listening’ is made up of behaviors that convey 1) attention, 2) understanding, and 3) positive intention. 

In your next conversation, try asking yourself these three questions: 
- How can I give my full attention to this person? 
- How can I ensure that I’m understanding what they are saying? 
- What would let this person know that I have positive intentions towards them? 

If you can answer these questions with specific behaviors, you’ll help your conversation partner to experience that great, life-changing gift: the gift of being understood and supported. There’s no better way to start helping the world than to begin with our world around us, right here in our next conversation.

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